Refund policy

 

Do you accept returns or exchanges?

Due to the intimate nature of swimwear, all sales are final.

We currently offer exchanges or store credit for eligible items only.

To qualify, items must be:

• Unworn and unwashed

• Returned with original tags attached

• Returned with the hygiene liner intact

• Free of stains, makeup, deodorant marks, or damage

Exchange requests must be submitted within 7 days of delivery, and approved items must be shipped back within 14 days of delivery.

Exchanges are subject to product availability. If the requested item is unavailable, store credit will be issued instead.

Customers are responsible for return shipping costs. Georgia’s Gems does not provide return labels.

Items that do not meet these requirements will be returned to the customer.RETURN ADDRESS:
Georgia's Gems
P.O. Box 1135
Los Angeles CA 90078
United States

Can I cancel an order?

Once an order has been placed and processed, it cannot be canceled. Please contact us within 12 hours of order placement via email at: info@georgiasgems.com if you need to make changes to your order.

My packaged was returned to Georgia’s Gems?

All packages returned to Georgia’s Gems are forfeited and purchaser assumes all responsibility for return shipment cost. If purchaser refuses to pay for return shipment, orders are forfeited and no refunds of any kind will be given. Purchaser must be certain all information is correct when ordering. We hold no responsibility for lost, stolen, or undeliverable packages to the consumer.

My packaged was damaged upon arrival?

We are not responsible for damaged items in transit to you by USPS. Please contact your local office to file a claim. We ensure all packaged items are intact and defect free prior to shipping.